
Step 1:
Click Bookings.
Step 2:
The bookings table has a booking status dropdown. You can set it to
- Approved
- Pending
- Refunded
- Cancelled
The client will be notified via email every time the status is changed, unless it is a booking assigned to a Booking Agent. (Agents receive a notification via email, but their clients are not notified)
Sample Approved Email Below
The email copy below can be customized via your dashboard. Please view this link to learn how.

Sample Cancelled Email

Sample Refunded Email

PLEASE NOTE: THE EMAIL TEMPLATES CAN BE CUSTOMIZED VIA YOUR DASHBOARD TO FIT YOUR UNIQUE NEEDS WITH DYNAMIC PLACEHOLDERS!